Ombudsman SystemAdd to File Folder
The Volkswagen Group ombudsman system creates a secure environment within which employees and business partners can help fight white collar crime and corruption. Corruption is not a trivial offense: on the contrary, it harms the company and its employees. That is why uncovering white collar crime and corruption is so important. The ombudsman system and the Guideline Anti-Corruption, among others, support this process. In regard to corruption, the Guideline aims to raise the awareness of each employee and sensitise them for the scope of the topic.
Two highly-respected lawyers act as independent ombudsmen (the term derives from the Swedish word for "commissioner" or "representative"). Any employee, business partner or third party who suspects corrupt practices can send their complaint to the ombudsmen. All information is treated in the strictest confidence and the identity of anyone disclosing information is kept strictly anonymous, the ombudsmen are bound by the oath of professional secrecy. Of course, the person who submits information does not have to fear any sanctions from the company.
The Volkswagen Group's Ombudsman system
Dr. Rainer Buchert (Lawyer)
Phone.: +49 (0) 61 05 92 13 55 or +49 (0) 69 710 33 330
Thomas Rohrbach (Lawyer)
Phone.: +49 (0) 69 65 30 03 56
Details on how to contact the ombudsmen are available in the main Group languages (German, English, Spanish, Portuguese, Czech, Chinese, Italian, Japanese, French and Russian) by calling the hotline on +49 (0) 69 65 30 04 90. Information on corruption which is available in languages other than English or German can also be forwarded by fax to +49 (0) 69 65 00 95 23.
Online reports to ombudsmen
Using the Business Keeper Monitoring System, reports can be submitted to ombudsmen of the Volkswagen Group from anywhere in the world, at any time and in an especially secure environment. The system can be accessed via the following websites:
Volkswagen Group Anti-Corruption Officer
Head of Group Internal Audit
Phone.: +49 (0) 5361-923488
Fax: +49 (0) 5361-939309