We use cookies (our own and those of third parties) to make our websites easier for you to use and to display advertisements in accordance with your browser settings. By continuing to use our websites, you consent to the use of cookies. Please see our Cookie Policy for more information on cookies and information on how you can change your browser's cookie settings: Cookie Policy Accept

Cookie Policy

A cookie is a small data file that is stored on your terminal device and contains data such as your personal site settings and log-in information. This data file is generated and transmitted to you by the web server to which you have connected using your web browser. We in general set cookies to analyze user interest in our websites and help make them more user-friendly. You may in general access our websites without cookies as well. If you, however, wish to use the full functionality of our websites in the most user-friendly manner, you should accept the cookies that enable the use of certain functions or provide convenience features. The intended purpose of the cookies we use is shown in the list that follows.

By using our websites, you consent to the use of those cookies that your browser accepts based on your browser settings. The default setting on most browsers is to accept all cookies. You may, however, set your browser to notify you before cookies are accepted, to accept or reject only certain cookies, or to reject all cookies.

Please note that any changes you make to these settings only apply to the particular browser program in which you made them. If you use different browsers or different terminal devices, you have to change the settings for each browser and each device. You are furthermore able to delete cookies from your storage medium at any time. Please refer to your browser's Help function for information on how to change your cookie settings and delete cookies.

The most common types of cookies are explained below for your information.

1. Session Cookies

While you are using a website, a session cookie containing a session identifier is temporarily stored in your computer's memory, e.g. so that you do not need to log on again every time you change webpages. Session cookies are deleted when you log off or cease to be valid as soon as your session automatically expires.

2. Permanent Cookies (Protocol Cookies)

A permanent or protocol cookie stores a file on your computer for the duration defined by the file's expiration date. These cookies enable websites to remember your information and settings the next time you visit them. This speeds up your access and makes it more convenient, for instance because you do not need to adjust your language setting for our portal every time. The cookie is automatically deleted once its expiration date is reached when you visit the website that generated the cookie.

3. Third Party Cookies

Third party cookies stem from a provider who is not the operator of the website. They can be used to collect information for purposes of advertising, user-defined content, and web statistics.

4. Flash Cookies

Pieces of data that are stored on your computer by a website are referred to as flash cookies if Adobe Flash is used to operate them. Flash cookies have no time limit.

The following cookies are used on this website:

Cookie provider Cookie name Purpose Storage period Type of cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html s_cc The cookie determines if cookies are enabled in the user’s browser settings. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html s_dl The cookie stores the number of days since a user last visited the webpage. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html s_sq The cookie stores information about the previous links on the pages being measured that were clicked on by the user. This information is used to compile a ClickMap. An Adobe Analytics ClickMap is a graphic representation of the total number of clicks by a user on the site. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html s_vi The cookie tracks users by determining the “Unique Visitor” ID and Timestamp. This allows Adobe Analytics to identify a user on a returning visit. 2 years Permanent or protocol cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html s_fid The cookie tracks users by determining the Unique Visitor. The cookie is a fallback cookie in case the s_vi cookie normally used for this purpose is blocked.. 2 years Permanent or protocol cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html s_depth The cookie counts the number of pages the user has opened during the visit. Each time the user opens a new page the size of the visit is increased by 1. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html s_invisit The cookie identifies whether the user is arriving at the domain for the first time. The value is either TRUE or FALSE. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html s_ppv When a customer leaves a page the cookie stores the percent of the page viewed by the user. This is relevant, e.g., for pages where the user can scroll down (percent per page viewed). Session Session cookie
http://www.adobe.com/uk/privacy/policy.html s_tbm The cookie identifies the marketing channel through which the user accessed the page. One possible marketing channel is paid advertisements on Google. 30 minutes Permanent or protocol cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html s_vnum The cookie stores the number of visits by a Unique Visitor. This makes it possible, e.g., to capture return frequency of a visitor over a 30-day period. 30 days Permanent or protocol cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_appvn The cookie stores the number of visits per application. Each application measured by Adobe Analytics is given a tracking name. For example, the Car-Net portal has the application name of “Car-Net”. 2 years Permanent or protocol cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_cmdep The cookie identifies the combination of marketing channel and campaign. One possible marketing channel is paid advertisements on Google. One possible campaign is a banner ad by Volkswagen on an external site. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_fv The cookie identifies the version of Flash Player the user has installed on his system. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_pCmp The cookie identifies the previous campaign tracking code. The campaign tracking code is captured, e.g., when a customer clicks on a banner ad from Volkswagen on an external page to access the Volkswagen target page. 7 days Permanent or protocol cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_prevpage The cookie identifies the Volkswagen page previously visited by the user (previous page). Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_prop32 The cookie identifies the current application. Car-Net is one application captured in Adobe Analytics tracking. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_tsev The cookie enables or is the prerequisite for calculating the time spent on a visit using the sc_tsv cookie. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_tsv The cookie stores the time spent on a visit to the website based on the information from the sc_tsev cookie. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_c68 The cookie issues a custom timestamp for the visit. The date and time of the visit to the page are recorded, making it possible to track the sequence of the actions of the anonymous user. The cookie is set once at the beginning of the visit to the page. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_tsp The cookie issues a current timestamp for the customer’s visit. Unlike the sc_c68 cookie, this cookie is set at the beginning of each individual page view so that the duration of the visit to the page can be measured. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_v0 The cookie stores the current campaign tracking code. One example of a campaign is a click on a Volkswagen banner ad on an external page. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_v41 The cookie stores the marketing channels used to date by the user. One possible marketing channel is paid advertisements on Google 2 years Permanent or protocol cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_v43 The cookie stores the tracking codes of the campaigns accessed to date by the user. 2 years Permanent or protocol cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_v44 The cookie stores the content of the “intcmp” URL parameter. “Intcmp” stands for an internal campaign (e.g. teaser on a Volkswagen page). Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_v49 The cookie stores the content of the “vanity” URL parameter. “Vanity” stands for a Volkswagen internal domain other than volkswagen.de. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html sc_ttc The cookie records how much time was needed to configure a customized vehicle using the configurator. Session Session cookie
Adobe Analytics http://www.adobe.com/uk/privacy/policy.html TrackingOptOut The cookie shows whether a visitor has deactivated the Adobe Analytics tracking feature. 2 years Permanent or protocol cookie

Edition: May 2016