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  6. Volkswagen Truck & Bus: RIO digital to launch on market

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Volkswagen Truck & Bus: RIO digital to launch on market

‘Driving transportation to the next level’

That is the mission of Volkswagen Truck & Bus, the commercial vehicles unit of the Volkswagen Group and its brands. RIO, the Group’s digital brand, plays a significant role in this. The goal of RIO is to increase the overall efficiency and sustainability of both transport and logistics.

The motivation is not only obvious right now during the holiday season: Online business had led to a boost in the amount of traffic in cities, while the flow of traffic is also becoming even faster and stronger on highways, therefore increasing the burden on the environment. In addition, the collaboration of various stakeholders has substantially improved logistical supply chains, thus increasing the transparency throughout the individual processes. Through a closer network of producers, transporters, forwarding agents, partners and customers, deliveries can be sped up and the utilization of trucks can be increased. This saves time, money and reduces the environmental impact in a sustainable manner. That is exactly what RIO, with its own manufacturer-specific and partner services, provides customers on the RIO platform.

A user can search for the services they require and book them accordingly. This includes,for example, map data, positioning functions with specific vehicle information and data analyses from the vehicle. In the future, a better exchange among drivers and with dispatchers will be possible thanks to a special messaging service that RIO will offer, which will even make route planning more flexible and efficient. An overview of the vehicle’s performance data makes it easier to plan maintenance, thus making usage thereof even safer. Therefore, the utilization of single trucks and large fleets will become even better and will especially increase the speed required to manage them.

“The feedback that we received showed us that we listened well and are heading in the right direction in terms of the development of the RIO platform.”

Markus Lipinsky CEO of RIO

In the past few months, the RIO services were put to the test in around 100 customer vehicles throughout Germany, France, Denmark, Great Britain and Poland. “The trial run with our customers went really well”, reports Markus Lipinsky, CEO of RIO. “The feedback that we received showed us that we listened well and are heading in the right direction in terms of the development of the RIO platform. From the beginning, MAN has been a strong partner to have on our side. Even the digital services from the other Volkswagen Truck & Bus brands and external partners will be incorporated onto the RIO platform in the future.”

In addition to quality, functionality and usability, a high level of compatibility is also decisive factor. After all, RIO is a cloud-based platform and its software may be used regardless of the systems and manufacturers.

“With Go-Live from RIO we have laid the foundation to realize our vision of a completely connected transport and delivery chain.”

Markus Lipinsky CEO of RIO

The platform was officially launched on December 5. Every customer, who has the RIO box installed into their truck, can register themselves with the platform and activate their vehicle – easily and without any assistance. Since summer 2017, the RIO box has already been mass-produced and installed in all brand-new MAN truck series (EURO 6C) across Europe.

Starting in January, all truck models that have an FMS interface can be upgraded – regardless of the manufacturer. Registered customers on the RIO platform can now use the RIO Essentials service free of charge. From the beginning of 2018 further RIO services, OEM-specific applications and partner solutions will be available in the marketplace.

Lipinsky is convinced: “With Go-Live from RIO we have laid the foundation to realize our vision of a completely connected transport and
delivery chain.” “The first RIO Essentials service is already facilitating our customers’ management of their vehicles
and therefore their day-to-day business operations”.