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Setting trends, safeguarding customer satisfaction, guaranteeing quality

Going forward, people’s mobility needs will undergo a dramatic transformation. In the future, more and more people will rely on mobility-on-demand services instead of their own cars. In large cities in particular, mobility will become ever more flexible, automated and efficient – and not always with human drivers behind the wheel. These changes are presenting us with opportunities which we intend to leverage by applying smart innovations and technologies. The Volkswagen Group’s research and development activities in the 2015 financial year concentrated on expanding our product portfolio and improving the functionality, quality, safety and environmental compatibility of our products. A central challenge for Volkswagen is to identify new developments in society, politics, technology, the environment and the economy at an early stage. They form the basis for many of our innovations, and for our business success. 

The Volkswagen Group’s research constantly addresses the latest trends and we have established research offices in the key global automotive markets, including China, Japan and the United States. We are also steadily innovating in all safety-related areas, including vehicle safety, road safety and the safety of each and every one of our products. 

Our policy of adding maximum value at local level is a vital part of this approach – and with good reason. Not only does it allow us to reap numerous economic benefits, it also minimizes our risk exposure. In each case, we are an important local driver of growth while at the same time being in a better position to accommodate our customers’ wishes. 

Our Company’s long-term success depends on promptly identifying the risks and opportunities arising from our operating activities, and taking a forward-looking approach to managing them. A comprehensive risk management and internal control system helps the Volkswagen Group deal with risks in a responsible manner. 

Volkswagen has had a distinct and recognized Group-wide compliance management system for a number of years. In 2015, compliance continued to play an important role in the Governance, Risk and Compliance (GRC) organization in the Volkswagen Group. The Supervisory Board of Volkswagen AG resolved to create a new Board of Management position for Integrity and Legal Affairs, effective January 2016, to visibly reinforce compliance throughout the Company. We adhere strictly to our values and guiding principles in support of our objective to act as an engine of change.

You will find further details in our Sustainability Report.